Return & Refund Policy

Thank you for shopping with SAUCER.
If you are not completely satisfied with your purchase, please notify us.
Our return policy, as detailed below, applies only to online purchases.


RETURNS
Per our policy, we offer a 30-calendar day period during which we can offer you a refund for any returned items that do not meet your expectations.
To be eligible for return, your item must be unused and in the same condition as when it was purchased. The item must be in the original packaging with the original tags and labels attached. 

  • Used or damaged items are not eligible for return.
  • Accessories such as headwear, bags, packs and stickers are not eligible for return. 

To complete your return, we require a receipt or proof of purchase. 
Please notify us via email at service@thesaucerbrand.com if you would like to process a return.


REFUNDS
If you wish to receive a refund, please notify us via email at service@thesaucerbrand.com
A member of our Customer Care team will notify you on how to proceed.


EXCHANGES
We do not accept exchanges at this time.

SHIPPING
 
To return your item, you can mail it to:

  
SAUCER, LLC
10 W. Bay State St., #844
Los Angeles, CA 91802
United States 


Buyer is responsible for paying shipping costs on returned items. A tracking number and carrier must be provided for the returned shipment.
A refund will only be issued if the item is received as described.